St Just Holiday Cottages

Lebanon Cottage Terms and Conditions

For our Booking Form click here
 
 
Terms and Conditions for Lebanon Cottage

General
• St Just Holiday Cottages is the trading name of Carolyn Boyd.
• All bookings are subject to the following terms and conditions. Receipt of a completed booking form and payment will be considered as a contract and acceptance of these terms and conditions.
• The letting of a property marketed by St Just Holiday Cottages, for any period, is between the Owner of the property and the person(s) named on the booking form.
• St Just Holiday Cottages or the Owner of the property cannot be held responsible for any accident, damage, loss, injury, expense or inconvenience suffered by the tenant or to personal belongings whilst in the property, gardens, or other grounds.
• Whilst people holidaying in the UK have not traditionally taken out holiday / cancellation insurance, we would recommend that you do so.
 
Accommodation
• Details of those who will be occupying the cottage must be entered on the Booking Form. Lebanon Cottage is designed for the comfort of 5 people, and this number must not be exceeded without permission of St Just Holiday Cottages.
• Breakages and spillages must be reported immediately and a charge may be made.
• There is no extra charge for electricity or heating.
• Price includes bed linen and towels (1 hand/1 bath per person). Beds are supplied with a duvet and 2 pillows per person.
• The cottage is strictly non-smoking. Smokers are permitted to smoke outside, but this must be at least 2 metres from any door.
• Details of the property are subject to change and improvements over time. We aim to keep our website as up-to-date as possible. If you have any particular requirements, please call to check details to ensure the property suits your needs.
• In the event that a property becomes unavailable due to reasons beyond the control of St Just Holiday Cottages or the Owner of the property, the liability of St Just Holiday Cottages shall be limited to the offer of alternative accommodation if available, or a full refund of all money paid. No further liability will lie with St Just Holiday Cottages.
• The standard changeover day is Friday. The property will be available from 5pm on the arrival date, and must be vacated by 10am on the departure date. Late departure may incur additional charges.
 
Payments and Bookings
• Bookings must be accompanied by a non-refundable deposit of £100 per week. A booking is only confirmed once we have received the deposit. We will then confirm your booking by email. If we have not received your deposit with 5 working days, your provisional booking will lapse.
• The balance must be paid no later than 6 weeks before the start of the holiday. In the event of full payment not being received, St Just Holiday Cottages will be free to re-let the Cottage. Full payment must accompany bookings made less than 6 weeks before arrival.
• Deposits, balances and full payments can be made by cheque payable to St Just Holiday Cottages by bank transfer direct to our account, sort code 40 36 13, account number 21493957, account name St Just Holiday Cottages, or we can now take Credit Card payments over the phone (please call once your booking is pencilled in and form is submitted).
• In the event of you being unable to take your holiday, you should inform us immediately in writing. If a holiday is cancelled with more than 6 weeks' notice, only the deposit will be forfeit. If a holiday is cancelled less than 6 weeks before the start of a holiday, the whole rent is payable unless we succeed in re-letting the booking in full when the payment will be refunded, minus the deposit and a £50 administration charge.
Accommodation is non-transferable unless permission is given by St Just Holiday Cottages.
• In the event of you becoming ill with any transmissable infection or disease while you are at the cottage, you must inform St Just Holiday Cottages and the recommendation is to return home immediately. If you need to isolate or recover in the cottage you will be liable for the cost of the time that you stay at the cottage. 
 
Tenant's Obligations
• The tenant agrees to take good care of the property, to leave it clean and tidy on departure, and to pay for any losses or damage to the property. St Just Holiday Cottages reserve the right to make an extra charge for cleaning if the property is not left in a satisfactory condition.
• The tenant agrees to permit the owners and their agents reasonable access to the property.
• If, while staying at the property, the tenant discovers any problems or has a complaint, they must report immediately during your stay and before departure to St Just Holiday Cottages or the Owner who will make every attempt to resolve the issue so that the tenant can continue to enjoy their stay.
 
Dogs
• Dogs are accepted by prior arrangement and details must be entered on the booking form.
• Dogs must not be left unattended in the cottage unless by prior arrangement with St Just Holiday Cottages. If a dog is left unattended, the Owner reserves the right to enter the property if they feel that a dog is in distress, it is proving a noise nuisance to neighbours or that damage is being caused. Every attempt will be made to contact the owner in such a situation, and it is recommended that guests supply a mobile number for such emergencies. We are happy for you to use a dog sitter, but they must be a professional sitter who is fully insured including attending a holiday property, and prior approval must be sought from the Owner. 

• Please bring your own throws and dog bedding. We do not have any restrictions on where your dog goes, but any furniture MUST be covered if your dog is likely to go on furniture.
• If your dog poops in the garden, please remove, bag and place in the outside rubbish bin provided.
• We do not charge extra for dogs. Please respect the property and do not allow your dogs to damage furniture and fittings. Use throws to cover furnishings and beds, and let us know immediately if there are any spillages on the carpet. If damage is caused, a charge may be made.

Our Guarantee
We have been running Lebanon Cottage as a holiday cottage since 2006 and we always take every care to ensure that Lebanon Cottage is presented to a good standard so that you can enjoy your holiday. It is impossible to check every item and every piece of equipment each week. If you encounter any problems with Lebanon Cottage, please let us know immediately so that we can make every effort to resolve as quickly as possible and so that you can continue to enjoy your holiday.

 

For our Booking Form click here

St Just Holiday Cottages

St Just Holiday Cottages - self catering holiday accommodation in St Just, West Cornwall.
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